Leading operational strategies focused on community mobilization, content curation, supply growth, quality, compliance, and business growth in sustainable tourism. Viazara.com curates unique, soul-enriching travel experiences worldwide.
Spearheading digital transformation, marketing, sales, and service delivery efforts. Revitalized digital marketing strategies, achieving a 114% revenue surge and a 50% profit margin boost within a year. Played a key role in a successful acquisition, leading to a fivefold revenue increase to $30M.
Managed a PnL portfolio of $10 million with a 26% margin. Directed day-to-day operations, orchestrated seamless ramp-ups, and ensured financial health. Transformed the business model viability in the Philippines, resulting in the creation of four new sites and driving overall revenue to $10M.
Crafted empowering training curricula, turning a cost-center into a profit-center. Revamped onboarding, slashing new hire learning curves and boosting efficiency. Achieved significant increases in engagement levels and retention rates during training.